Frequently Asked Questions
What types of rugs and carpets do you offer at K.A. Menendian?
K.A. Menendian Rug & Carpet Gallery offers a wide selection of carpets and rugs, including modern, traditional, transitional, and casual designs. You will find high quality rugs and carpet from renowned designers such as Tufenkian, Company C, Nourison, Stanton, Karastan and many more.. Our wide selection of rugs and carpet come in a variety of styles, colors, materials and sizes to fit every budget and taste..
What is the process for purchasing a rug or carpet?
We invite you to visit our gallery and explore our wide selection of quality rugs and carpets. K.A. Menendian also offers a "Try Before You Buy" option which allows you to take the rug(s) home to view in your space before making a final decision. Certain requirements apply. Please ask for details.
What rug services do you provide?
K.A. Menendian offers a full range of rug services, including:
- Rug cleaning: A thorough 5-step cleaning process that uses specialized dusting, hand washing, and drying techniques to care for your rug.
- Rug repair & restoration: Services like refringing, reweaving, moth damage repair, and more
- Custom rug padding: Protects both your rug and floors
- Rug appraisals: Certified appraisers provide expert evaluations of oriental rugs
How often should I clean my rug?
It’s recommended to have your rugs professionally cleaned every 1 to 3 years, depending on several variables including amount of foot traffic, pets in the home, spills and the amount of vacuuming the rug receives. See our resources page for more information. Regular maintenance includes vacuuming, rotating the rug, and addressing spills promptly.
Do you offer any special discounts on rug cleaning?
We regularly offer specials throughout the year. Please ask a representative for any specials we are currently offering.
How do you handle pet accidents and odors?
For pet-related issues, K.A. Menendian offers an enzyme bath that neutralizes and removes pet urine and other odors. This process guarantees a fresh and clean rug.
Can you repair damaged rugs?
Yes, we specialize in rug restoration and repair, including refringing, patching, moth damage repair, and more. The repair team is trained in traditional techniques to ensure high-quality results.
Where are you located, and what are your hours of operation?
K.A. Menendian Rug & Carpet Gallery is located at 1090 West Fifth Ave, Columbus, Ohio 43212. The gallery is open Monday through Friday from 10:00 AM to 5:30 PM, and Saturdays from 10:00 AM to 4:00 PM. We are closed on Sundays and Major Holidays.
What should I do if my rug has damage from moths or beetles?
K.A. Menendian offers a specialized Moth and Carpet Beetle Eradication service. This process uses techniques recommended by museums to completely eliminate any infestation, protecting your rug from further damage.
Do you offer delivery and pickup for cleaning services?
Yes, K.A. Menendian provides complimentary pickup and delivery services for rugs being cleaned or restored within the Central Ohio area.
What is your rug cleaning process like?
K.A. Menendian uses a detailed 5-step cleaning process, which includes:
- Inspection: Evaluating the rug’s condition and noting any special requests.
- Dusting: Removing dry dirt, dust, and allergens.
- Cleaning: Hand washing with soft brushes and gentle soaps.
- Drying: Quick drying in a temperature-controlled room.
Final inspection: Ensuring the rug meets our high-quality standards.
How do I know if my rug needs repair?
If you notice any fraying, worn areas, holes, or damage from moths, it's time to consider repair services. The earlier you address the issue, the better, as delaying could lead to more extensive damage that is costlier to fix.
What are your recommendations for routine rug care at home?
- Vacuum regularly but avoid the fringes, especially for hand-knotted rugs.
- Rotate your rug every 6 months to ensure even wear.
- Use a clean cloth to blot spills without rubbing.
- For tougher stains, professional cleaning is advised.
How do I schedule a rug cleaning or restoration?
You can easily schedule a rug cleaning or restoration by contacting K.A. Menendian online or by phone. We also accept walk-in drop-offs at our Columbus facility, and offer free pickup and delivery for your convenience.
Do you offer custom rug designs?
Yes, K.A. Menendian offers custom rug services to create designs that suit your unique space and aesthetic. Our expert designers will work with you to craft a piece that meets your specific needs.
How do you handle antique or delicate rugs?
For antique or fragile rugs, K.A. Menendian offers specialized restoration services that carefully reweave or restore the piece using traditional methods. Our team ensures that every rug is treated with the respect and care it deserves.
Can you help me choose a rug for my home?
Yes, K.A. Menendian provides free interior design consultations to help you select the perfect rug. Our experienced staff can guide you in choosing the right size, style, and color to complement your space.
Do you offer protection for rugs after cleaning?
K.A. Menendian recommends applying stain protection to rugs after cleaning to help prevent future stains and make regular cleaning more effective.
What kind of padding do you recommend for rugs?
We offer custom-cut rug padding made from recycled materials, which protects both the rug and your floors. The padding absorbs impact, prolongs the life of the rug, and prevents it from slipping.
What is the history of K.A. Menendian Rug Gallery?
K.A. Menendian was founded in 1910 by Keteon Ares Menendian, an immigrant from New York. The business has passed through generations, building a reputation for quality and expertise in rug sales and services. Today, the gallery is one of the oldest and most respected rug retailers in the U.S.